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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

September 27, 2024
Understanding the FedEx Emergency Situation Surcharge

Discover how FedEx's Emergency Situation Surcharge (ESS) impacts your shipping costs during crises. Learn what triggers the ESS, how it's calculated, and effective strategies to minimize or avoid these extra fees. Explore real-world examples of affected businesses and find alternative shipping options to maintain your bottom line. Navigate emergency shipping challenges with our comprehensive guide.

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September 27, 2024
Maximizing Customer Retention Using Machine Learning

Customer retention is vital for business growth, proving more cost-effective than acquisition. Leveraging machine learning, companies can enhance retention through predictive analytics, personalized experiences, and omnichannel marketing. By utilizing data-driven insights, AI-driven chatbots, and continuous optimization, businesses foster loyalty, reduce churn, and ensure sustained success in a competitive market.

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September 27, 2024
Understanding UPS Insurance Coverage: What You Need to Know

Protect your valuable shipments with UPS Insurance Coverage. This comprehensive guide explores coverage types, including Basic, Declared Value, and UPS Capital Insurance, eligibility criteria, cost factors, and the claim process. Compare UPS with other providers and learn best packaging practices to ensure your items are safeguarded against loss, damage, or theft.

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September 27, 2024
Troubleshooting Printer Issues with FedEx Ship Manager

Printer malfunctions can severely disrupt shipping operations, leading to delays and unhappy customers. This blog delves into using FedEx Ship Manager to efficiently troubleshoot common printer issues like connectivity problems, ink shortages, and error codes. Discover effective resolutions, setup tips, and preventative maintenance strategies to ensure seamless shipping workflows and maintain high productivity.

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September 27, 2024
Downloading and Installing the UPS WorldShip Thermal 2844 Driver

Unlock the full potential of your UPS WorldShip Thermal 2844 printer with our step-by-step guide to downloading and installing the essential driver. Discover how to optimize settings, ensure high-quality label printing, and maintain your equipment for seamless shipping operations. Whether you're a Windows or Mac user, we've got you covered for efficient and reliable shipping.

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September 27, 2024
How to Ship with Someone Else's Information Using UPS WorldShip

Navigate the complexities of using someone else's shipping information with UPS WorldShip safely and effectively. Discover practical reasons for this approach, such as sending gifts or managing business shipments. Understand the associated risks, including delivery errors and legal implications, and learn best practices to ensure compliance, data accuracy, and secure shipping experiences.

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September 27, 2024
A Lesson in Cost Management: UPS Announces Its Highest Operating Margin in 15 Years

United Parcel Service (UPS) reported its highest operating margin in 15 years, reaching 13.4% for the quarter ending June 2021, up from 9.9% the previous year. This success highlights UPS’s effective cost management, strategic investments in technology, route optimization, employee training, and sustainable initiatives, demonstrating resilience and strong financial planning amid evolving market demands.

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September 27, 2024
How to Install UPS Worldship Remote on a Server

Optimize your shipping operations with UPS WorldShip Remote. This comprehensive guide provides a step-by-step method to install the software on your server, centralizing shipping data, improving reporting, and integrating with other business systems. Discover system requirements, installation tips, user management, troubleshooting, and maintenance strategies to enhance your logistics efficiency and productivity.

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September 27, 2024
Troubleshooting UPS Worldship Unable to Classify Address Issues

Accurate address classification in UPS Worldship is vital for timely, cost-effective deliveries and customer satisfaction. Utilizing advanced algorithms and machine learning, UPS Worldship ensures precise routing. Learn about common classification errors, troubleshooting methods, and strategies to maintain and optimize your address database. Enhance your shipping efficiency and reduce delivery issues with these essential insights today.

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September 27, 2024
Shipping to Hawaii with FedEx SmartPost

Discover the ultimate guide to shipping to Hawaii with FedEx SmartPost. Combining FedEx efficiency and USPS reach, SmartPost offers affordable rates, flexible weekend deliveries, real-time tracking, and eco-friendly practices. Save up to 30% on shipping costs, navigate regulations, and ensure your packages arrive safely and reliably. Ideal for businesses and individuals alike.

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