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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

September 27, 2024
How to Update UPS Worldship Without Admin Rights on Windows 10

Struggling to update UPS Worldship on Windows 10 without admin rights? This guide explains why regular updates are essential for security, compliance, and performance. Discover challenges faced without administrative privileges and explore alternative solutions like virtual machines and third-party tools to ensure your shipping operations run smoothly and stay up-to-date effortlessly.

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September 27, 2024
How to Import an Address Book from UPS to UPS Worldship

Enhance your shipping efficiency with our comprehensive guide on importing your UPS address book into UPS Worldship. Discover how automating address entries saves time, ensures data accuracy, and simplifies managing multiple addresses. Follow step-by-step instructions for exporting from UPS and importing into Worldship, while maintaining an updated, error-free address book for seamless business operations.

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September 27, 2024
Troubleshooting Tips for When You Can't Connect to FedEx Ship Manager

Discover how to resolve connectivity issues with FedEx Ship Manager in our comprehensive guide. Learn about common causes like unstable internet, browser glitches, and server downtimes. Follow step-by-step troubleshooting tips to maintain seamless shipping operations, prevent delays, and ensure your business stays efficient. Stay informed and keep your shipping process reliable with our expert solutions.

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September 27, 2024
Understanding the Requirements for an Adult Signature

Discover the essentials of adult signatures—the legal lifeline for contracts, leases, and financial agreements. This guide explores age requirements, authentication processes, and the rise of electronic signatures. Learn best practices to ensure compliance, avoid common pitfalls, and protect your rights. Understand how valid signatures uphold accountability and prevent legal disputes.

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September 27, 2024
How to Reset Your Default FedEx Ship Manager Password

Struggling to access your FedEx Ship Manager account? Our comprehensive guide walks you through resetting your password quickly and securely. Discover why strong, unique passwords are essential, follow easy step-by-step instructions, troubleshoot common issues, and adopt best practices to safeguard your account. Regain access and enhance your FedEx security today.

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September 27, 2024
Why Does FedEx Charge More for Residential Delivery?

Shipping to residential addresses often costs more due to challenges like limited access, lack of loading facilities, and specific delivery hours. Factors such as distance, package size, and fuel prices also impact costs. Strategies to reduce fees include negotiating rates, using package consolidators, and adopting innovative delivery methods. Future trends emphasize automation and sustainability in residential deliveries.

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September 27, 2024
Integrating Change of Sender Address in FedEx Ship Manager

Optimize your shipping process with FedEx Ship Manager by effectively managing and updating sender addresses. Reduce delivery delays by 15%, enhance efficiency, and ensure data accuracy. Explore best practices, advanced strategies, and automation tools that streamline operations, minimize errors, and boost customer satisfaction for reliable, timely package delivery.

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September 27, 2024
Understanding the Process of Filing a Claim with Federal Express

Protect your shipments with our comprehensive guide on filing FedEx claims. Learn how to effectively handle lost, damaged, or delayed packages to secure financial reimbursement and hold FedEx accountable. Discover step-by-step instructions, essential documentation tips, and strategies to prevent future shipping issues. Equip yourself to resolve shipping problems efficiently and maintain trust in your deliveries.

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September 27, 2024
Who Picks Up Abandoned Shopping Carts?

Abandoned shopping carts clutter urban areas, harming the environment and costing retailers millions annually. This article explores their negative impacts on wildlife, ecosystems, and community budgets. It delves into legal consequences and highlights innovative technological solutions and community initiatives. Discover effective strategies to mitigate cart abandonment, promote sustainability, and enhance urban well-being.

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September 27, 2024
The Importance of Seamless Returns Process at Scale

In e-commerce, efficient returns are vital for customer satisfaction and business success. With return rates averaging 20–30%, implementing clear policies, prepaid shipping, and self-service portals boosts loyalty and repeat purchases. Leveraging technology like automation and data analytics reduces costs and optimizes processes. Adopting best practices ensures seamless returns, enhancing customer experience and financial performance.

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