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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

September 27, 2024
UPS Shipping Rates Returned by Magento 2.3 Do Not Match Actual UPS Rates

Accurate shipping rates are crucial for eCommerce success, directly impacting customer trust and profitability. This guide explores how Magento 2.3 calculates UPS shipping rates, addresses common merchant challenges, and offers best practices to optimize shipping costs. By ensuring precision, businesses enhance transparency, reduce cart abandonment, and gain a competitive edge.

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September 27, 2024
What Is Premium Ground Shipping?

Elevate your business logistics with premium ground shipping, offering fast, reliable land-based deliveries. Explore benefits like real-time tracking, cost-efficiency, and environmental sustainability. Learn how to choose the right provider, optimize shipping costs, and enhance customer satisfaction. Implement best practices and avoid common mistakes to ensure seamless, effective shipping solutions for your growing business.

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September 27, 2024
Understanding FedEx Time in Transit

Understanding FedEx Time in Transit is crucial for optimizing shipping efficiency and ensuring timely deliveries. This guide explores the significance of transit times, how to calculate and track them, and the factors affecting delivery speeds such as distance, service levels, and package characteristics. Learn strategies to enhance efficiency, manage costs, and boost customer satisfaction with FedEx’s reliable solutions.

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September 27, 2024
How to Add References in FedEx Ship Manager

Unlock efficient shipping with FedEx Ship Manager by mastering references—unique alphanumeric codes that enhance tracking, record-keeping, and billing. Learn about various reference types, step-by-step addition guides, best practices, and troubleshooting tips. Improve your shipping operations, reduce errors, and boost customer satisfaction by integrating references seamlessly into your workflow.

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September 27, 2024
The Role of Strategic Partnerships in Ecommerce Scaling

Ecommerce businesses thrive through strategic partnerships, accessing new resources, expanding market reach, and enhancing customer acquisition. Collaborating with complementary brands allows for faster scaling, diversified product offerings, and entry into untapped markets. This excerpt explores building successful alliances, leveraging joint marketing efforts, and maintaining long-term collaborations to ensure sustainable growth and gain a competitive advantage online.

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September 27, 2024
10 Powerful Customer Retention Phrases to Increase Your Customer Loyalty

In today’s competitive market, customer retention is crucial for business success. Retaining loyal customers boosts profits, builds trust, and fosters emotional connections. Effective strategies include personalized experiences, storytelling, rewarding loyalty, and leveraging social proof. Utilizing data analytics helps prevent churn and measure success. Focusing on retention ensures long-term revenue and a strong customer base.

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September 27, 2024
7 Essential Cart Abandonment Survey Questions to Help Improve Your Conversion Rate

Cart abandonment rates hit 70%, costing e-commerce businesses significant revenue. Discover how targeted cart abandonment surveys can transform your sales by uncovering key customer barriers like unexpected costs and complex checkouts. Learn strategies to enhance user experience, build trust, and boost conversion rates, potentially recovering up to 30% of lost sales. Optimize your online store today.

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September 27, 2024
Shipping with UPS ARS Ground: A Comprehensive Guide

Discover the ultimate guide to UPS ARS Ground shipping! Learn how to efficiently send heavy or bulky packages within the U.S. with reliability and cost-effectiveness. Explore key features, packaging tips, real-time tracking, flexible delivery options, and how to sign up. Compare with other services and avoid common mistakes to ensure your shipments arrive safely and on time.

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September 27, 2024
Troubleshooting Communications Failure in UPS Worldship

Facing communication failures in UPS Worldship? Learn about common causes like network issues, firewall settings, and outdated drivers. This guide walks you through identifying and troubleshooting errors to maintain seamless shipping operations. Implement preventive measures and best practices to minimize downtime and ensure your business runs efficiently with UPS Worldship.

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September 27, 2024
How to Use FedEx Ship Manager Return Email Label

The FedEx Ship Manager Return Email Label streamlines returns for sellers and buyers, offering effortless label creation, efficient email delivery, and comprehensive shipment tracking. Enhance customer satisfaction with a seamless return process, customizable labels, and flexible shipping options. Save time, reduce errors, and foster loyalty by implementing this user-friendly tool to optimize your returns management.

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