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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

May 14, 2023
Understanding the UPS Chargeback Standard

Discover the essentials of UPS chargebacks and their significant impact on e-commerce businesses. This blog post delves into what chargebacks are, common causes, and strategies to prevent them. Learn how accurate packaging, verifying addresses, leveraging technology, and best shipping practices can reduce costs and protect your reputation. Ensure smooth operations and satisfied customers by mastering UPS chargebacks.

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May 14, 2023
What to Do When Your UPS Next Day Air Saver Delivery Is Undeliverable

Facing an undeliverable UPS Next Day Air Saver delivery? Discover common causes like incorrect addresses or recipient unavailability and learn effective steps to resolve issues quickly. From tracking your package and ensuring accurate shipping information to requesting refunds and contacting UPS customer service, our guide helps ensure your package reaches you smoothly and efficiently.

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May 14, 2023
Shipping with UPS 2nd Day Air A.M. Hundredweight: What You Need to Know

Discover how UPS 2nd Day Air A.M. Hundredweight shipping provides a reliable, cost-effective solution for sending items between 100–500 pounds. Guaranteeing delivery within two business days, this service is ideal for businesses and individuals seeking speed without the high costs of freight. Learn to calculate costs, prepare shipments, and avoid common mistakes for a seamless experience.

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May 14, 2023
Understanding the UPS Chargeback 2nd Day Air A.M. Commercial

Master the UPS Chargeback for 2nd Day Air A.M. Commercial shipments to optimize your shipping strategy and avoid costly errors. Learn how proper packaging, accurate labeling, and compliance with UPS guidelines can prevent chargebacks that impact your bottom line and customer satisfaction. Enhance your business's shipping efficiency and reliability with our comprehensive guide.

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May 14, 2023
How to Make the Most of UPS Returns Express

Streamline your e-commerce returns with UPS Returns Express. Discover how this service reduces processing time by 30%, enhances customer satisfaction, and offers flexible pickup options. Learn to set up an account, create return labels, track shipments, and leverage analytics to optimize your operations. Boost efficiency and foster customer loyalty with UPS Returns Express.

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May 14, 2023
How to Correct UPS Shipping Charges for 3-Day Select Return to Sender Third Party

Struggling with incorrect UPS charges for 3-Day Select return-to-sender packages? Discover essential strategies to rectify billing errors, understand common pitfalls, and implement best practices to save your business money. This guide provides a step-by-step approach, tips for preventing future issues, and insights on leveraging technology for accurate UPS shipping charges.

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May 14, 2023
Get Your Package Delivered in 3 Days with UPS 3-Day Select

Discover how UPS 3-Day Select ensures your packages arrive reliably within three business days. Perfect for businesses and individuals seeking an affordable, efficient shipping solution, this service offers tracking, insurance, and nationwide delivery. Learn the benefits, compare with other options, and get tips to maximize your shipping efficiency. Choose UPS 3-Day Select for timely deliveries.

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May 14, 2023
How to Request a UPS Shipping Charge Correction for an Undeliverable 2nd Day Air Return

Accurate shipping charges are essential for business profitability and customer satisfaction. This guide details how to request a UPS shipping charge correction for undeliverable 2nd Day Air returns by identifying billing errors, effectively communicating with UPS, and maintaining thorough documentation. Learn strategies to overcome challenges and prevent future discrepancies, ensuring reliable and cost-efficient shipping operations.

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May 14, 2023
How to Make a UPS Returns WW Express Saver Easily and Quickly

Streamline your returns with UPS Returns Worldwide Express Saver. Whether you're a frequent shopper or a business owner, this reliable service offers speed, flexibility, and cost-effectiveness. Easily generate online return labels, enjoy convenient drop-off or pickup options, and track shipments in real-time. Enhance customer satisfaction and simplify your return process effortlessly with UPS.

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May 14, 2023
Understanding UPS Not Previously Billed Standard

Discover how the UPS Not Previously Billed (NPB) Standard can impact your shipping costs. This guide explains what NPB charges are, why they occur, and how to prevent unexpected fees. Learn effective strategies to ensure accurate shipping information, manage your budget, and maintain customer satisfaction, helping your business streamline expenses with UPS.

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