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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

May 20, 2023
What Does FedEx Exception Mean?

Uncover the meaning behind FedEx exceptions and their impact on your package deliveries. This guide delves into various exception types—weather delays, incorrect addresses, customs issues—alongside common causes. Learn effective strategies to track, resolve, and prevent future delivery problems, ensuring your FedEx shipping experience remains seamless and reliable.

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May 20, 2023
How to Get a Refund for a Late Delivery from FedEx

Understand FedEx's late delivery policy, including exceptions and refund eligibility. Discover common causes of delays, how to monitor your shipment, and file a claim. Gain insights on preventing future delays, knowing your customer rights, and accessing resources to ensure smooth and reliable package delivery with FedEx.

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May 20, 2023
How to Ship Packages with Adult Signature Required via FedEx

Secure delivery of age-restricted and high-value items with FedEx’s Adult Signature Required service. This guide explains compliance with legal standards, ensures packages reach authorized adults, and protects against theft. Learn best practices for scheduling, packaging, and tracking shipments, offering peace of mind for senders and recipients. Avoid common mistakes and optimize your shipping process effectively.

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May 20, 2023
Understanding UPS Box Prices: What You Need to Know

Discover how UPS determines box pricing by evaluating size, weight, destination, shipping speed, and package type. Learn to optimize your shipping strategy with insights on dimensional weight, volume discounts, and cost-saving tips. Compare UPS with other carriers and master best practices for accurate cost estimation and efficient, budget-friendly shipping.

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May 20, 2023
What to Do When Your Delivery is Sent to the Wrong Address

Package delivery errors can disrupt both consumers and businesses. Common causes include incorrect addresses, human mistakes, theft, weather delays, and technical issues. To mitigate these problems, ensure accurate shipping information, utilize tracking tools, communicate effectively with carriers, and adopt secure delivery options. Leveraging technology and understanding consumer rights also play crucial roles in preventing and addressing misdeliveries.

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May 20, 2023
Log In to Your FedEx Rewards Account and Enjoy the Benefits

Unlock the full potential of your FedEx usage by joining FedEx Rewards. Earn points on every shipping, printing, and office supply purchase, and enjoy exclusive discounts, promotions, and tiered benefits. Discover how to easily create and manage your account, maximize your rewards, and take advantage of special offers to enhance your shipping experience. Start earning today!

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May 20, 2023
Understanding the Benefits of UPS MI for Your Business

Discover how UPS Mail Innovations (UPS MI) elevates your business shipping with a cost-effective hybrid solution that merges UPS's robust network with USPS's delivery expertise. Benefit from significant savings, reliable tracking, versatile shipping options, and effortless global expansion. Optimize your logistics, boost customer satisfaction, and streamline operations using UPS MI's innovative services.

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May 20, 2023
What Are the FedEx Sunday Delivery Hours?

FedEx now offers Sunday delivery, enhancing flexibility for customers and eCommerce businesses. This service allows weekend package receiving, boosting customer satisfaction and providing a competitive edge. With a typical cutoff time of 2 PM, users can check availability via the FedEx website or app. Despite higher costs, the convenience and business benefits make Sunday delivery a valuable option.

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May 20, 2023
Why Is My Correct Address Being Rejected by FedEx?

FedEx address rejections can cause delays and increased shipping costs. To prevent this, ensure your address is accurate and complete with street numbers, suite numbers, correct postal codes, and proper city and state names. Use FedEx’s Address Checker, maintain an updated address book, and follow formatting guidelines to ensure efficient delivery and high customer satisfaction.

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May 20, 2023
What Does 'Shipment Exception' Mean on FedEx?

Discover what a 'shipment exception' means on FedEx and how it can disrupt your package delivery. Learn about common causes like weather delays, address errors, and customs issues, plus effective tracking methods and steps to resolve exceptions. Get tips to prevent delays and ensure your shipments arrive safely and on time.

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