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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

May 25, 2023
How to Set Up Shipping Options for Your Business

Streamline your business’s shipping process with our comprehensive guide. Learn why offering diverse shipping options enhances customer satisfaction and boosts competitiveness. Discover various methods, from standard ground to international shipping, and explore key factors like cost, packaging, and technology. Master shipping policies and overcome common challenges to ensure timely, reliable deliveries that foster customer loyalty and drive success.

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May 25, 2023
Managing Returns: Tips for a Smooth and Efficient Process

Efficient returns management is crucial for online businesses, enhancing customer satisfaction and loyalty. This comprehensive guide explores best practices, including clear policies, leveraging technology, understanding financial impacts, and effective communication. By optimizing the returns process, businesses can reduce costs, boost trust, and drive long-term success. Implement these strategies for a seamless returns experience.

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May 25, 2023
Understanding the Basics of Processing Payments

Master the essentials of payment processing to boost your business success. This guide covers key components like authorization and settlement, explores various payment methods including mobile and cryptocurrency, emphasizes critical security measures, and offers strategies to streamline your payment system. Stay ahead with insights on emerging technologies and best practices for managing transactions effectively.

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May 25, 2023
How to Effectively Manage Orders for Maximum Efficiency

Effective order management is crucial for business success, ensuring accurate fulfillment and high customer satisfaction. Streamline processes with clear guidelines and advanced technology, optimize inventory through tracking and demand forecasting, and enhance customer experience with transparent communication and quality delivery. Overcome challenges by leveraging collaboration and continuous improvement strategies to boost efficiency and profitability.

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May 25, 2023
Strategies for Managing Inventory Effectively

Effective inventory management is vital for business profitability and customer satisfaction. By maintaining optimal stock levels, companies reduce costs and prevent stockouts, fostering loyalty and growth. Overcoming challenges like accurate demand forecasting and interdepartmental communication, leveraging advanced technologies, and implementing best practices ensures operational efficiency and financial health. Master inventory management for sustained success.

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May 25, 2023
Creating Product Listings: A Step-by-Step Guide

Crafting effective product listings is crucial for online business success. This guide walks you through understanding your target audience, conducting market research, selecting the right platform, and writing compelling descriptions. Learn how to enhance search visibility, reduce returns, and improve customer experience. Elevate your listings and boost sales with proven strategies and essential tools.

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May 25, 2023
A Comprehensive Guide to Understanding SEO for E-Commerce

Unlock the full potential of your online store with our comprehensive guide to SEO for e-commerce. Discover essential strategies including on-page and off-page optimization, effective keyword research, creating engaging content, enhancing user experience, mobile optimization, and powerful link-building techniques. Boost your website’s visibility, attract more traffic, and significantly increase sales with proven SEO best practices.

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May 25, 2023
Optimizing Website Performance: Tips and Strategies for Success

Unlock your website’s potential by prioritizing performance. A fast, optimized site enhances user experience, boosts SEO rankings, and increases conversions. Learn essential strategies like image optimization, minimizing HTTP requests, and leveraging CDNs. Avoid common pitfalls and maintain peak performance with regular monitoring. Stay competitive in the digital landscape by ensuring your website is swift, responsive, and user-friendly.

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May 25, 2023
Securing Customer Data: Best Practices for Protecting Sensitive Information

In today's digital age, safeguarding customer data is paramount for businesses to build trust, maintain loyalty, and avoid hefty legal penalties. With rising cyberattacks, implementing robust security measures like encryption, multi-factor authentication, and regular audits not only protects sensitive information but also provides a competitive edge. Prioritizing data protection ensures long-term success and customer confidence.

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May 25, 2023
Integrating Payment Gateways: A Step-by-Step Guide

Integrate payment gateways seamlessly into your online business with our comprehensive guide. Learn how to build customer trust, expand payment options, and streamline financial management. Explore types of gateways, choose the right provider, ensure security compliance, and optimize the checkout process. Stay ahead with future trends like mobile payments, blockchain, and AI-driven fraud detection to boost conversions and enhance user experience.

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