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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

May 25, 2023
Understanding the Shipping Returns Process and Policy

Returns are vital in e-commerce, with an average 30% rate. A seamless, transparent returns process builds customer loyalty, enhances satisfaction, and protects brand reputation. Clear policies, efficient management, and data analysis empower businesses to reduce costs and minimize returns. Emphasizing hassle-free returns fosters trust and drives sustained growth in online retail.

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May 25, 2023
The Benefits of Monitoring Inventory for Your Business

Effective inventory monitoring is vital for business success, ensuring customer demands are met, optimizing supply chains, and improving cash flow. This guide explores strategies such as real-time tracking, just-in-time systems, and regular audits, while highlighting risks of poor management. Leveraging technology and best practices enhances operational efficiency, customer satisfaction, and profitability.

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May 25, 2023
Cultivating Lasting Customer Relationships

In today’s competitive market, cultivating lasting customer relationships is essential for sustained success. This blog explores the importance of personalized experiences, trust-building, effective communication, and exceptional service. Discover actionable strategies to enhance loyalty, turn customers into brand advocates, implement rewarding programs, leverage feedback, and utilize social media to maintain strong, enduring connections.

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May 25, 2023
Will My Products Sell Internationally? Tips for Success

Expanding internationally offers lucrative growth opportunities. Success requires understanding global market factors, researching target audiences, and adapting products to meet local standards. Optimize online presence with multilingual websites and targeted SEO, navigate international logistics, and build trust through secure payments. Implement culturally tailored marketing strategies to resonate with customers worldwide and ensure global sales success.

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May 25, 2023
Which Countries Should You Sell Internationally?

Expanding internationally unlocks new markets, diversifies your customer base, and boosts revenue. Success requires thorough market analysis, understanding cultural and language differences, navigating legal and financial regulations, and developing tailored marketing strategies. Effective logistics and strong customer relationships are essential. Assess your readiness to harness global opportunities and elevate your brand worldwide.

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May 25, 2023
How to Successfully Ship International Orders with UPS and FedEx

Master international shipping with UPS and FedEx by leveraging their global networks, specialized services, and advanced tracking. Learn to navigate customs regulations, optimize packaging, manage shipping costs, and avoid common mistakes. Enhance your business’s global reach and ensure secure, timely deliveries to customers worldwide with these proven strategies for cross-border shipments.

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May 25, 2023
Exploring the Different International Shipping Service Options

International shipping is vital to the global economy, enabling businesses to expand and access new markets. Selecting the right provider involves assessing reputation, pricing, and customs expertise. Balancing air and sea freight optimizes costs and efficiency. Effective cost management, regulatory compliance, shipment protection, and embracing technology are essential for successful international shipping operations.

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May 25, 2023
Debunking International Shipping Myths: Separating Fact from Fiction

International shipping is vital to global trade, enabling businesses to access new markets and fostering cultural exchange. Debunking myths of high costs, slow speeds, and customs hassles, the blog explores cost-effective strategies, technological advancements, and sustainable practices. It highlights key shipping hubs and offers solutions to common challenges, emphasizing shipping’s essential role in economic growth.

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May 25, 2023
Understanding Local Legal Requirements for International Shipping

Master international shipping by navigating diverse local laws and regulations essential for compliance and avoiding costly penalties. This guide explores country-specific requirements, essential documentation, the pivotal role of customs agents, and strategies to mitigate legal risks. Stay informed and streamline your global trade operations to expand your business safely and efficiently worldwide.

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May 25, 2023
5 Day International Shipping Options for Your Business

Unlock the potential of five-day international shipping for your business. This comprehensive guide delves into essential factors like cost, speed, and reliability, compares air and sea freight options, and showcases top carriers. Discover strategies for efficient, cost-effective shipping, best practices, and real-world case studies to optimize your global logistics and elevate customer satisfaction.

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