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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

May 25, 2023
Understanding Your Customers' Shipping Preferences

In today’s competitive market, catering to customer shipping preferences is crucial for satisfaction and loyalty. Offering diverse shipping options, personalized packaging, and reliable tracking enhances the customer experience. Analyzing data and collecting feedback helps optimize shipping strategies, reduce cart abandonment, and boost sales. Effective shipping practices set your business apart and build lasting brand loyalty.

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May 25, 2023
Get Your Package Faster with Expedited Delivery

Expedite your shipments and transform your online shopping experience! Discover how faster delivery boosts customer satisfaction, enhances business competitiveness, and fosters loyalty. Learn about various expedited options, cost considerations, and future trends shaping the industry. Whether you're a consumer craving quick arrivals or a business aiming for excellence, this guide helps you make informed shipping decisions.

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May 25, 2023
How to Offer International Shipping to Your Customers

Expand your business globally with our comprehensive guide to international shipping. Learn to choose the right carriers, navigate customs and taxes, optimize your website, and enhance customer service across diverse markets. Discover strategies to streamline processes, manage costs, and leverage social media for worldwide growth. Successfully reach and engage customers worldwide.

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May 25, 2023
Streamlining Your Monthly Subscription Shipping Process

Optimize your e-commerce subscription shipping to enhance customer satisfaction and reduce costs. Discover key strategies for efficient inventory management, smart packaging, reliable carriers, and automated systems. Overcome common challenges like order fulfillment and returns with actionable tips. Streamlining your shipping process not only boosts your bottom line but also fosters customer loyalty and drives business growth.

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May 25, 2023
Understanding the Different Holiday Shipping Service Levels

Ensure your holiday packages arrive on time by selecting the right shipping service. This guide explores key factors like service levels, cost, tracking, and carrier reliability, while weighing pros and cons of various options. Learn cost-saving strategies, best practices for packaging and labeling, effective tracking methods, and how to handle common shipping challenges for a stress-free festive season.

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May 25, 2023
Choosing the Right Ecommerce Shipping Carriers for Your Business

Choosing the right ecommerce shipping carrier is essential for business success. Consider key factors like delivery speed, cost, geographical reach, tracking capabilities, and reliable customer support. Explore various carrier types—postal, express, freight—to match your specific needs. Optimize your shipping strategy with cost-effective options, seamless platform integration, and robust security to ensure timely, safe deliveries.

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May 25, 2023
Maximizing Your Ecommerce Shipping Capabilities

Shipping is crucial for ecommerce success, impacting customer satisfaction and loyalty. Offering fast, reliable, and affordable shipping options boosts sales and repeat business. Choose the right carriers, optimize costs, automate processes, and ensure efficient order fulfillment. Embrace sustainable practices and leverage technology to enhance shipping efficiency, meet customer expectations, and drive business growth.

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May 25, 2023
Determining the Return on Investment of Shipping Insurance

Ensure your business thrives by securing comprehensive shipping insurance. Learn how protection against theft, damage, and loss mitigates financial risks, boosts customer satisfaction, and supports global expansion. Discover strategies to calculate ROI, select the right policy, negotiate better rates, and maximize profitability while avoiding common insurance pitfalls. Secure your long-term success today.

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May 25, 2023
How to Choose the Right Ecommerce Platform for Your Business

Choosing the right ecommerce platform is essential for your business's online success. This guide explores key factors like business size, customization needs, scalability, and essential features such as payment options and SEO capabilities. Compare top platforms like Shopify, WooCommerce, Magento, and BigCommerce to find the perfect fit that supports growth and enhances your customer experience.

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May 25, 2023
Creating an Advanced Shipping Process Flowchart with Weights

Master the art of efficient shipping with an advanced process flowchart that accounts for weights and dimensions. This article delves into optimizing shipping operations to enhance customer satisfaction, cut costs, and reduce environmental impact. Gain insights on essential tools, step-by-step creation, and maintenance strategies, supported by real-world case studies to elevate your business’s shipping success.

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