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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

May 29, 2023
What Is the Meaning of a Shipment Exception?

Shipment exceptions disrupt deliveries due to issues like incorrect addresses, weather delays, or customs problems. These disruptions affect customer satisfaction, increase operational costs, and damage reputations. Understanding and managing shipment exceptions through real-time tracking, effective communication, and proactive strategies is crucial for businesses to ensure timely deliveries and maintain customer loyalty.

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May 29, 2023
What Is a Shipment Exception? Exploring the Basics of This Common Logistics Issue

Shipment exceptions disrupt the transportation of goods, leading to delays, increased costs, and reduced customer satisfaction. This article explores the causes of these common logistics issues, such as incorrect addresses and improper packaging, and offers effective strategies for managing them. Discover how real-time tracking, advanced technologies, and best practices can enhance your supply chain efficiency and reliability.

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May 29, 2023
What Is Smart Post Shipping? A Comprehensive Guide

Discover how Smart Post Shipping revolutionizes e-commerce fulfillment with up to 30% savings, reliable USPS tracking, and flexible shipping options. Ideal for businesses of all sizes, it combines the efficiency of private carriers with USPS’s extensive network, ensuring cost-effective, transparent deliveries. Optimize your shipping strategy and boost customer satisfaction with this comprehensive guide.

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May 29, 2023
Unlock the Benefits of Parcel Auditing for Your Business

Unlock significant cost savings and boost efficiency with parcel auditing. Our comprehensive guide explores how meticulously reviewing shipping invoices can uncover overcharges, billing errors, and other savings opportunities. Learn the key steps, ongoing strategies, and how to select the right audit provider to implement an effective parcel auditing program that optimizes your shipping operations and enhances your business’s bottom line.

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May 29, 2023
Comparing UPS and USPS: Which Delivery Service is Faster?

Deciding between UPS and USPS? This comprehensive comparison evaluates speed, reliability, and costs to help you choose the best delivery service. Explore UPS’s fast, assured international shipping and superior tracking versus USPS’s affordable, extensive domestic network and convenient drop-offs. Whether for personal or business needs, learn which carrier ensures your packages arrive swiftly and securely.

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May 29, 2023
Understanding FedEx Exceptions and How to Resolve Them

Ensure smooth FedEx shipping by understanding and managing FedEx exceptions. Learn about common issues like incorrect addresses, package damage, and customs delays. Discover effective tracking tools, resolution strategies, and prevention tips to minimize delays and additional fees. Master best practices for accurate shipment information and proper packaging to maintain reliable delivery and customer satisfaction.

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May 29, 2023
Understanding the Basics of Shipping Terms

Navigate international trade by mastering key shipping terms like FOB, CIF, DDP, and EXW. Learn to select optimal shipping methods—air, sea, land—and manage freight costs with effective negotiation. Ensure customs compliance and streamline logistics using advanced technologies. Stay ahead with insights on future trends such as automation and sustainability in the shipping industry.

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May 29, 2023
How to Calculate Shipping Costs for Small Businesses

Accurately calculating shipping costs is crucial for small businesses to maintain profit margins and customer satisfaction. This comprehensive guide covers essential aspects including shipping methods, rate negotiation, package measurement, domestic and international cost factors, additional fees, and optimization strategies. Learn to leverage online tools and communicate clear shipping policies to enhance your business’s efficiency and growth.

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May 29, 2023
Does UPS Insure Packages?

Protect your valuable shipments with UPS Shipping Insurance. Learn how declaring your package’s value ensures coverage against loss, theft, or damage, with options up to $50,000. Discover eligible items, accurate valuation, efficient claim processes, and compare UPS with third-party insurers. Plus, get expert packaging tips to secure your goods and reduce insurance costs. Safeguard your shipments today!

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May 29, 2023
Understanding Shipping Insurance with FedEx

Protect your valuable shipments with FedEx shipping insurance. This comprehensive guide covers essential aspects, including domestic and international coverage options, costs, benefits like financial protection and faster claims, and how to purchase and file claims. Learn tips for selecting the right coverage and safeguarding your packages, ensuring peace of mind during transit.

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