Zoho Books vs QuickBooks Online

May 8, 2023
Written by
Anthony Robinson
Zoho Books vs QuickBooks Online

Zoho Books vs QuickBooks Online

When it comes to managing finances for your small business, choosing the right accounting software is extremely important. Two of the most popular options available today are Zoho Books and QuickBooks Online. In this article, we’ll be comparing the key features, pricing, user interface, integration options, mobile apps, customer support, and security of these two accounting software platforms. By the end of this comprehensive guide, you should have a clear understanding of which platform is the right fit for your business needs.

Introduction to Zoho Books and QuickBooks Online

Zoho Books and QuickBooks Online are two of the most popular cloud-based accounting software platforms on the market today. Both offer a wide range of features designed to make accounting easy for small businesses, from invoicing and billing to financial reporting and bank reconciliation. Zoho Books was launched in 2011 and is part of the wider suite of Zoho products. QuickBooks Online, on the other hand, has been around since 2001 and is a product offered by Intuit Inc., a large software company with a wide range of products for small businesses.

One of the key differences between Zoho Books and QuickBooks Online is their pricing models. Zoho Books offers a more affordable pricing structure, with plans starting at just $9 per month. QuickBooks Online, on the other hand, has a more complex pricing structure, with plans ranging from $25 to $150 per month depending on the features and number of users required.

Another important factor to consider when choosing between Zoho Books and QuickBooks Online is their user interfaces. Zoho Books has a more modern and intuitive interface, with a clean design and easy-to-use navigation. QuickBooks Online, on the other hand, has a more traditional interface that may be more familiar to users who have used desktop accounting software in the past.

Features Comparison: Zoho Books vs QuickBooks Online

The features offered by Zoho Books and QuickBooks Online are broadly similar, but there are some differences:

  • Zoho Books offers features such as:
    • Inventory management
    • Project management
    • Purchase order creation

    in addition to standard accounting features.

  • QuickBooks Online offers features such as:
    • Time tracking
    • 1099 employees and contractors management
    • Tax return preparation

    which might be particularly useful for US-based small businesses.

Both software platforms offer a wide range of integrations and add-ons. Zoho Books provides a broader range of time-saving automations, while QuickBooks Online boasts a very large ecosystem of third-party integrations, enhancing its flexibility and versatility.

It is important to note that Zoho Books offers a more affordable pricing structure compared to QuickBooks Online, making it a more attractive option for small businesses on a budget. Additionally, Zoho Books offers a mobile app that allows users to manage their finances on the go, whereas QuickBooks Online's mobile app has traditionally had limited functionality.

Pricing Comparison: Zoho Books vs QuickBooks Online

Pricing is a key factor for most small business owners. Here's a comparison of the pricing tiers:

  • Zoho Books
    • Basic: $9 per month for one user, with added users costing an additional $2 per month.
    • Standard: [Insert updated price if available]
    • Professional: $29 per month for up to 10 users.
  • QuickBooks Online
    • Simple Start: $25 per month for one user.
    • Essentials: [Insert updated price if available]
    • Plus: [Insert updated price if available]
    • Advanced: $150 per month for up to 25 users.

Discounts are often available, and both platforms frequently offer deals and promotions to new customers. It's important to note that while pricing is a significant consideration, it's not the only factor to consider when choosing accounting software. Zoho Books and QuickBooks Online offer different features and integrations that may be more or less important to your business. For example, Zoho Books integrates seamlessly with Zoho CRM, while QuickBooks Online connects with a wide range of third-party apps. It's essential to evaluate your business needs and priorities before making a decision.

User Interface Comparison: Zoho Books vs QuickBooks Online

The user interface is another important aspect to consider:

  • Zoho Books:
    • Clean, modern interface
    • Easy navigation with a main dashboard displaying key financial metrics
    • Menu organized by modules: banking, sales, expenses, and reports
    • Automated workflows for tasks such as invoicing and payment reminders
  • QuickBooks Online:
    • More traditional interface which may feel cluttered and unintuitive to some users
    • Offers greater customization options for reports and invoices
    • More manual control over invoicing processes, beneficial for complex needs

Ultimately, the choice between Zoho Books and QuickBooks Online will depend on the specific needs and preferences of each individual business.

Integration Comparison: Zoho Books vs QuickBooks Online

Both Zoho Books and QuickBooks Online offer a wide range of integrations and add-ons:

  • Zoho Books:
    • Integrates with a range of popular payment gateways
    • Supports integrations with over 40 apps
    • Allows custom integrations using its API
    • Built-in integrations with other Zoho apps like Zoho CRM and Zoho Inventory
  • QuickBooks Online:
    • Integrates with more than 600 third-party apps, including popular tools like Shopify, Square, and PayPal

While QuickBooks Online offers a larger number of integrations, Zoho Books provides more customization options for its integrations, which can be useful for businesses with unique needs. Additionally, Zoho Books' built-in integrations with other Zoho products can streamline workflows and improve efficiency for businesses using multiple Zoho services.

Mobile App Comparison: Zoho Books vs QuickBooks Online

Mobile apps have become increasingly important for business owners who need to manage their finances on the go:

  • Zoho Books:
    • Available for iOS and Android devices
    • Allows users to create invoices, accept payments, and manage expenses
    • User-friendly interface with more customization options
    • Starting price of $9 per month
  • QuickBooks Online:
    • Available for iOS and Android devices
    • Allows users to view customer information, create invoices, and track expenses
    • More robust feature set with advanced reporting and inventory management capabilities
    • Included in pricing plans starting at $25 per month, with a 30-day free trial available

Zoho Books' mobile app is generally more user-friendly and customizable, while QuickBooks Online's app offers more advanced features. Pricing structures differ, with Zoho Books offering standalone affordability and QuickBooks Online bundling the app into its subscription plans.

Customer Support: Zoho Books vs QuickBooks Online

Customer support is an important factor when choosing accounting software:

  • Zoho Books:
    • Support via phone, email, and live chat
    • 24/7 customer support service
    • Dedicated account manager for assistance
  • QuickBooks Online:
    • Support via phone, email, and chat
    • Option to schedule a callback
    • Extensive help center with articles, videos, and webinars
    • ProAdvisor program for personalized support from certified experts

Both platforms offer comprehensive support options, but Zoho Books provides round-the-clock support and dedicated account managers, which can be advantageous for businesses operating outside regular business hours.

Security and Data Backup: Zoho Books vs QuickBooks Online

Security is a major concern when it comes to financial data:

  • Zoho Books:
    • Uses SSL encryption to protect data in transit
    • Stores data in secure servers with regular security audits
    • Provides two-factor authentication for all users
    • Regular data backups to prevent data loss
  • QuickBooks Online:
    • Uses SSL encryption and secure servers
    • Regular data backups
    • Offers two-factor authentication to enhance security

Both platforms take data security seriously, employing robust measures to protect sensitive financial information. Notably, QuickBooks Online now offers two-factor authentication, addressing previous concerns regarding account security.

Pros and Cons of Using Zoho Books

Pros:

  • Comprehensive project and inventory management features
  • Affordable and flexible pricing options
  • User-friendly, clean interface
  • Mobile app for managing finances on-the-go
  • 24/7 customer support and dedicated account managers

Cons:

  • Limited advanced reporting capabilities
  • Some users have reported issues with customer support responsiveness
  • Integration options and customization may be less extensive compared to QuickBooks Online

Pros and Cons of Using QuickBooks Online

Pros:

  • Extensive ecosystem of over 600 third-party integrations
  • High level of flexibility and versatility
  • Advanced customization options for reports and invoices
  • Robust mobile app with advanced reporting and inventory management
  • ProAdvisor program for expert support

Cons:

  • More expensive pricing tiers
  • User interface can be cluttered and less intuitive
  • Automated workflows are less prevalent, requiring more manual input

Which Accounting Software is Right for Your Business?

Choosing the right accounting software depends on your business needs, budget, and preferences:

  • Zoho Books is a good option for businesses that:
    • Need project management and comprehensive billing features
    • Are looking for an affordable solution
    • Use other Zoho products and can benefit from integrated workflows
  • QuickBooks Online is better suited for businesses that:
    • Require more customization options and a wider range of integrations
    • Need advanced reporting and inventory management features
    • Are US-based and require specific tax features

Evaluate your business needs and priorities carefully to determine which platform aligns best with your operational requirements.

Conclusion: Final Thoughts on Zoho Books vs QuickBooks Online

Both Zoho Books and QuickBooks Online offer a wide range of features designed to make accounting easy for small businesses. The key differences lie in pricing, integration options, customization, and user interface. Zoho Books tends to be more affordable with strong project and inventory management capabilities, while QuickBooks Online offers greater flexibility and a more extensive integration ecosystem. Ultimately, the right choice depends on your business needs and preferences. By carefully considering the factors discussed in this article, you should be able to make an informed decision and choose the accounting software that is right for your business.

About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelors Degree in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.
Read More
Revolutionize your parcel shipping strategy.
Get a free analysis
© Copyright 2024 ShipScience.com. All Rights Reserved.  Terms of Use  |  Privacy