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How to Change Your Shipping Address with FedEx

May 20, 2023
Anthony Robinson
Written by
Anthony Robinson
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How to Change Your Shipping Address with FedEx

Updating your shipping address with FedEx is essential to ensure your packages are delivered to the correct location. Whether you've moved, need to send a gift directly, or correct an address error, following the right steps will help avoid delays and potential loss. This guide provides comprehensive instructions and valuable tips to update your shipping address with FedEx effectively.

Reasons to Change Your Shipping Address with FedEx

Relocating to a New Address

If you've recently moved, updating your shipping address ensures all future packages arrive at your new home without issues. According to the FedEx Customer Satisfaction Report, 2023, correct address information significantly reduces delivery delays.

Correcting Address Errors

Sometimes, mistakes happen during the checkout process, leading to incorrect delivery addresses. Correcting these errors promptly with FedEx minimizes the risk of misdelivered packages.

Sending Gifts Directly to Recipients

When sending gifts for special occasions like holidays, birthdays, or weddings, updating the shipping address ensures the recipient receives the package directly, enhancing the gifting experience.

Benefits of Updating Your Shipping Address

Ensures Timely and Accurate Delivery

Updating your address with FedEx guarantees that your packages are delivered on time and to the correct location, reducing the chances of delays and delivery failures.

Prevents Package Theft and Loss

An updated address reduces the risk of your packages being delivered to an old address where they might be stolen or lost. According to the UPS Pulse of the Carrier Nationwide Theft Study, accurate delivery addresses are crucial for package security.

How to Update Your Shipping Address Online

Step-by-Step Instructions

  1. Visit the FedEx website.
  2. Log in to your FedEx account or create one if you don’t have an account.
  3. Navigate to the "Shipping" tab and select "Address Book".
  4. Choose the address you wish to update and click "Edit".
  5. Enter your new address details and click "Save".

Updating Address for Packages in Transit

If your package is already in transit, you may need to contact FedEx customer service directly to update the address. Note that changes may incur additional fees and could affect delivery times.

Managing Existing and Future Shipments

Changing Address for Existing Shipments

  1. Log in to your FedEx account and go to the "Tracking" tab.
  2. Enter your shipment's tracking number and click "Track".
  3. Select "Modify Delivery" and then "Change Delivery Address".
  4. Enter the new shipping address and click "Submit".

Be aware of potential additional fees and delivery delays when changing the address of an in-transit shipment.

Setting Default Address for Future Shipments

  1. Log in to your FedEx account and navigate to the "Shipping" tab.
  2. Select "Address Book" and then "Manage Addresses".
  3. Find the address you want to set as default and click "Set as Default".

This ensures all future shipments use the updated address automatically.

Tips for Avoiding Errors When Updating Your Address

  • Double-Check Details: Ensure all address fields, including zip codes and apartment numbers, are correct.
  • Use FedEx's Address Validation Tool: Verify that your new address is recognized by FedEx to prevent delivery issues.
  • Update Promptly: Make address changes as soon as possible to avoid delays in delivery.

Following these tips helps maintain accurate shipping information and ensures smoother deliveries.

Confirming Your Address Update

After updating your address, verify the changes by checking the "Address Book" section of your FedEx account. Ensure the new address is listed correctly and set as default if intended. Additionally, track your next shipment to confirm it's being delivered to the updated address.

Note that it may take up to 24 hours for the changes to fully propagate through the FedEx system.

Common Issues and How to Resolve Them

Address Entry Errors

Typos or incorrect information can lead to misdeliveries. Always review your address entries before saving changes.

Delayed Package Delivery

Changing the address after the package has been dispatched may cause delivery delays. To minimize this, contact FedEx support immediately if you need to update the address for an in-transit package.

Additional Fees

Some address changes might incur fees based on the shipment's characteristics and the distance between the original and new addresses. Review FedEx's fee structure before making changes to avoid unexpected costs.

By following these guidelines and addressing common issues proactively, you can ensure that updating your shipping address with FedEx is a smooth and efficient process.

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About the Author

Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious processes. With a Bachelors Degree in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.
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