How to View Your History in FedEx Ship Manager

How to View Your History in FedEx Ship Manager

As a frequent user of FedEx Ship Manager, it is important to be able to view and manage your shipment history. This allows you to keep track of your past shipments and analyze any potential issues that may have occurred, in order to improve your future shipments. In this article, we will guide you through the process of viewing your FedEx shipment history in detail.

Why Keeping Track of Your FedEx Shipment History is Important

Keeping track of your shipments in FedEx Ship Manager is crucial, as it provides you with a detailed overview of your shipping activity. By analyzing your shipment history, you can identify trends and insights that can help you improve your shipping processes and avoid errors that may have occurred in the past.

Another reason why keeping track of your FedEx shipment history is important is that it allows you to easily retrieve information about past shipments. This can be especially helpful if you need to provide proof of delivery or track down a missing package. With a comprehensive shipment history, you can quickly access all the details you need to resolve any issues that may arise.

In addition, tracking your shipment history can also help you stay organized and on top of your shipping needs. By keeping track of when and where you’ve shipped packages, you can ensure that you’re meeting your customers’ expectations and delivering on time. This can help you build a positive reputation and increase customer loyalty, which can ultimately lead to more business and revenue.

How to Access Your FedEx Ship Manager Account

In order to view your shipment history, you first need to log in to your FedEx Ship Manager account. Once you have logged in, navigate to the “History” tab in the main menu on the left-hand side of the screen.

If you do not have a FedEx Ship Manager account, you can easily create one by visiting the FedEx website and clicking on the “Sign Up” button. You will need to provide some basic information, such as your name, address, and contact details, as well as create a username and password. Once you have completed the registration process, you will be able to access your account and start managing your shipments.

How to Navigate the FedEx Ship Manager Interface

Navigating the FedEx Ship Manager interface is relatively straightforward. There are tabs located at the top of the screen that allow you to access different functionalities, such as “Create a Shipment,” “Ship History,” and “Address Book.” To view your shipment history, simply click on the “Ship History” tab.

Additionally, you can customize your preferences in the “Options” tab. This allows you to set default shipping information, such as your address and preferred shipping method. You can also choose to receive email notifications for shipment updates and delivery confirmation.

Where to Find Your Shipment History in FedEx Ship Manager

After clicking on the “Ship History” tab, you will be taken to a page that displays a list of all your past shipments. The list includes basic information such as the date of shipment, destination, and tracking number. By default, this list will show your 30 most recent shipments; to view an extended period of time (up to 90 days), you can adjust the filters using the options provided on the screen.

In addition to viewing your past shipments, you can also use the “Ship History” tab to track the status of your current shipments. Simply click on the tracking number of the shipment you want to track, and you will be taken to a page that displays the current status and location of your package.

If you need to download or print a record of your shipment history, you can do so by clicking on the “Export” button located at the top of the “Ship History” page. This will allow you to download a CSV file of your shipment history, which you can then open in a spreadsheet program like Microsoft Excel.

How to Filter and Sort Your Shipment History for Easier Viewing

In the “Ship History” screen, you can easily filter and sort your shipment history based on specific criteria. Some of the available filters include date range, destination, service type, and shipment status. You can also sort your shipment history by ascending or descending order based on various criteria, such as shipment date, tracking number, delivery date, and more.

Additionally, you can save your preferred filters and sorting options for future use. This can save you time and effort when you need to access your shipment history frequently. To save your filters and sorting options, simply click on the “Save” button located at the bottom of the filter and sorting section.

Furthermore, you can export your filtered and sorted shipment history to a CSV file for further analysis or record-keeping purposes. To export your shipment history, click on the “Export” button located at the bottom of the screen and select the desired file format.

Understanding the Different Types of Shipments Listed in Your History

There are several different types of shipments that you may find in your FedEx Ship Manager history, each of which corresponds to a specific shipping service. These include FedEx Express, FedEx Ground, FedEx Freight, and more. Additionally, each shipment entry will show you the type of package that was shipped, such as an envelope, box, or pallet.

It is important to note that each type of shipment has its own set of rules and regulations. For example, FedEx Express is typically used for time-sensitive shipments, while FedEx Ground is better suited for less urgent deliveries. Understanding the differences between these services can help you choose the best option for your specific needs.

Another important aspect to consider when reviewing your shipment history is the tracking information provided. Each shipment entry will include a tracking number, which can be used to monitor the progress of your package as it makes its way to its destination. This can be especially helpful in the event of any delays or issues with delivery.

How to View Detailed Information About Each Shipment in Your History

To view detailed information about a specific shipment from your history, simply click on the tracking number associated with that shipment. This will take you to a detailed view of that particular shipment, which includes additional information such as the weight and dimensions of the package, the delivery status, and any additional options you selected when creating the shipment.

Tips for Using Your Shipment History to Improve Future Shipments

By carefully analyzing your FedEx shipment history, you can identify trends and potential issues that may arise in your shipping process. For example, if you notice that a certain type of package is consistently arriving at its destination damaged or late, you may need to adjust your packaging or shipping practices to avoid further issues in the future.

Another way to use your shipment history to improve future shipments is to track your shipping costs. By analyzing your shipping expenses over time, you can identify areas where you may be overspending or where you can negotiate better rates with your carrier. Additionally, you can use your shipment history to identify peak shipping periods and adjust your inventory management and shipping schedules accordingly to avoid delays and ensure timely delivery.

Common Issues and Errors You May Encounter When Viewing Your History

While the FedEx Ship Manager interface is generally straightforward, there may be times where you encounter issues or errors when attempting to view your shipment history. Common issues include slow loading times, missing information, or difficulty locating specific shipments. If you encounter any of these issues, reach out to FedEx support for assistance.

Another common issue that you may encounter when viewing your shipment history is incorrect tracking information. This can happen if the tracking number was entered incorrectly or if there was a delay in updating the tracking information. If you notice any discrepancies in your tracking information, contact FedEx support immediately to resolve the issue.

Frequently Asked Questions About Viewing Your FedEx Shipment History

Q: How far back does my FedEx shipment history go?
A: By default, your shipment history in FedEx Ship Manager will display up to your 30 most recent shipments. However, you can adjust the filters to display shipments up to 90 days old.

Q: Is it possible to download my shipment history from FedEx Ship Manager?
A: Yes. Click on the “Download” button located on the top right corner of the “Ship History” page, and follow the instructions presented on the screen.

Q: Can I use my shipment history to request refunds from FedEx?
A: Yes. If you encounter any issues with your shipments, analyzing your shipment history can help you identify relevant data to support any refund or dispute requests with FedEx.

With these tips, you can confidently view and manage your shipment history in FedEx Ship Manager, improving your shipping processes and reducing any potential issues that may arise.

Q: What types of information can I find in my FedEx shipment history?
A: Your shipment history in FedEx Ship Manager includes details such as the date and time of shipment, the recipient’s name and address, the weight and dimensions of the package, the shipping method used, and the tracking number. This information can be useful for tracking packages, analyzing shipping costs, and identifying any patterns or trends in your shipping activity.