Learn how to accurately enter package dimensions using FedEx Ship Manager with our step-by-step guide.
Tips for FedEx Shippers

How to Use FedEx Ship Manager to Enter Dimensions

July 1, 2024
Last Edited:
July 11, 2024
Read time:
9 minutes
Anthony Robison
CEO & Founder
Anthony Robinson
Founder & CEO @ ShipScience

Welcome to our comprehensive guide on how to use FedEx Ship Manager to enter dimensions. In this article, we will cover everything you need to know about using this powerful shipping tool to accurately enter dimensions of your packages. Whether you're a seasoned professional or just starting with FedEx Ship Manager, this article will provide you with the knowledge you need to get the most out of the dimension entry process.

Why Accurate Dimensions Matter in Shipping

Before we delve into the nitty-gritty of dimension entry in FedEx Ship Manager, let's discuss why accurate dimensions are crucial in shipping. Shipping carriers such as FedEx rely heavily on the dimensions of the packages to determine shipping rates, transit times, and handling requirements. Incorrect dimensions can result in overcharging or undercharging, delays, and even damage to your packages. Therefore, it's crucial to ensure you accurately measure and enter the dimensions of your packages.

Another reason why accurate dimensions matter in shipping is that it helps in optimizing the use of space in the shipping carrier's vehicles. When packages are accurately measured and packed, it allows for more efficient use of space, which can result in lower shipping costs for both the carrier and the customer. Inaccurate dimensions can lead to wasted space and increased shipping costs.

Accurate dimensions also play a crucial role in ensuring the safety of the packages during transit. When packages are measured and packed correctly, it reduces the risk of damage during handling and transportation. This is especially important for fragile or valuable items that require extra care during shipping. By accurately measuring and entering the dimensions of your packages, you can help ensure that your items arrive at their destination safely and in good condition.

The Benefits of Using FedEx Ship Manager

FedEx Ship Manager is a powerful shipping tool that offers numerous benefits to users. With its user-friendly interface, you can easily create, manage, and track your shipments in one central location. Additionally, FedEx Ship Manager allows you to calculate shipping rates, print labels, and customs documentation with ease. The tool offers advanced features such as batch shipping, custom reports, and automatic package tracking, making it an excellent choice for businesses of all sizes.

One of the key benefits of using FedEx Ship Manager is the ability to save time and increase efficiency. With the tool's streamlined processes, you can quickly create shipping labels and customs documentation, reducing the time spent on manual data entry. This allows you to focus on other important aspects of your business, such as customer service and product development.

Another advantage of using FedEx Ship Manager is the flexibility it offers. The tool allows you to choose from a variety of shipping options, including ground, express, and international shipping. You can also select the delivery speed and package size that best suits your needs. This flexibility ensures that your shipments are delivered on time and in the most cost-effective manner possible.

Getting Started with FedEx Ship Manager

First things first, you need to sign up for a FedEx account to use FedEx Ship Manager. Once you have an account, you can access the Ship Manager tool online or download the desktop application. The tool is available for Windows and Mac operating systems, and you can download it from the official FedEx website. Once the installation is complete, you will need to log in to start using the tool.

One of the benefits of using FedEx Ship Manager is that it allows you to easily manage your shipping preferences and options. You can save frequently used shipping addresses, set up shipping preferences such as delivery times and package types, and even create shipping labels in advance. This can save you time and streamline your shipping process, especially if you frequently ship to the same locations or use the same shipping options.

Understanding the Dimension Entry Process

The dimension entry process in FedEx Ship Manager is straightforward and requires you to enter three dimensions for each package: length, width, and height. The dimensions should be in whole inches, rounded up to the nearest inch. You need to enter the dimensions for each package you want to ship, and FedEx will use this information to calculate shipping rates and handling requirements for each package.

It is important to note that accurate dimensions are crucial for proper handling and transportation of your package. Incorrect dimensions can result in additional fees or delays in delivery. Additionally, if you are shipping multiple packages with different dimensions, it is recommended to label each package with its corresponding dimensions to avoid confusion during the shipping process.

If you are unsure about how to measure the dimensions of your package, FedEx provides resources and guides on their website to assist you. You can also contact their customer service for further assistance or clarification on the dimension entry process.

Step-by-Step Guide to Entering Dimensions in FedEx Ship Manager

Now that you understand the importance of accurate dimensions and how FedEx Ship Manager works let's walk through the dimension entry process step-by-step. Follow these simple steps to enter dimensions in FedEx Ship Manager:

  1. Log in to FedEx Ship Manager.
  2. Select "Create a Shipment."
  3. Enter the shipments and delivery information as prompted.
  4. Click "Package & Shipment Details."
  5. Enter the weight of the package.
  6. Enter the dimensions of the package in inches: length, width, and height.
  7. Repeat the above steps for each additional package you want to ship.
  8. Review your details and click "Ship."

It's important to note that when entering dimensions in FedEx Ship Manager, you should always round up to the nearest inch. This ensures that your package is not rejected or delayed due to inaccurate measurements. Additionally, if your package is an irregular shape, be sure to measure the longest point in each dimension and enter those measurements. This will help ensure that your package is properly classified and charged the correct shipping rate.

Common Mistakes to Avoid When Entering Dimensions

Entering dimensions may seem easy, but mistakes can happen, resulting in incorrect shipping rates, delays, and damage to your packages. Here are some common mistakes to avoid when entering dimensions:

  • Round the dimensions correctly: Always round up to the nearest inch and avoid rounding down.
  • Measure accurately: Use a tape measure or ruler to measure the length, width, and height of the packages accurately.
  • Do not include packaging: Only measure the size of the item inside the package, not the box or packaging.

Another common mistake to avoid when entering dimensions is forgetting to account for any protrusions or irregular shapes. If your package has any protruding parts, such as handles or wheels, make sure to measure the widest point of the package, including the protrusions. Similarly, if your package has an irregular shape, such as a triangular prism, make sure to measure all three dimensions accurately and calculate the volume accordingly. Failing to account for these irregularities can result in incorrect shipping rates and potential damage to your package during transit.

Tips for Measuring Packages Correctly

To ensure you measure your packages correctly and avoid common mistakes, follow these tips:

  • Use a tape measure or ruler.
  • Measure the length, width, and height in inches.
  • Measure the largest points of the package, including any protrusions.
  • Avoid rounding down.
  • Measure each package individually.
  • Do not include packaging in your dimensions.

It is also important to note that the weight of the package should be measured separately from its dimensions. This is because the weight of the package can affect the shipping cost, and it is important to provide accurate weight information to the shipping carrier. To measure the weight of the package, use a scale and make sure to include the weight of any additional materials used for packaging.

Troubleshooting Issues with Dimension Entry in FedEx Ship Manager

Like any software tool, FedEx Ship Manager may experience issues when entering dimensions. The most common issues are dimensions not being accepted or not reflecting accurate shipping rates. If you encounter any issues, review the following:

  • Check that you entered the dimensions correctly. To rectify errors, select "Edit Package Details."
  • Check the FedEx Ship Manager guide for assistance: FedEx offers guides and FAQs on their website for troubleshooting issues.
  • Contact FedEx customer service: If issues persist and require immediate assistance, contact FedEx customer service for help.

How to Update Incorrect Dimensions in FedEx Ship Manager

Mistakes can happen, and if you realize you entered incorrect dimensions, follow these steps to update them:

  1. Select "Edit Package Details."
  2. Delete the incorrect dimensions and enter the correct ones.
  3. Click "Save."
  4. Review your details and click "Ship."

Best Practices for Using FedEx Ship Manager to Enter Dimensions

To ensure you get the most out of FedEx Ship Manager and successfully enter dimensions, follow these best practices:

  • Ensure accurate measurements: Measure each package correctly and accurately.
  • Enter the dimensions for each package: Do not apply the same dimensions to all packages when shipping multiple items.
  • Update incorrect dimensions promptly: Correct any errors as soon as possible to avoid shipping delays and overcharging.
  • Review your details: Double-check your details before shipping and ensure they are accurate.

Advanced Features in FedEx Ship Manager for Dimension Entry

FedEx Ship Manager offers several advanced features that can enhance the dimension entry process, including:

  • Batch shipping: Save time by shipping multiple packages at once.
  • Custom reports: Generate reports on your shipping history and spending.
  • Automatic package tracking: Get real-time updates on your shipments.

Integrating Your eCommerce Store with FedEx Ship Manager for Easy Dimension Entry

To further streamline your shipping processes, consider integrating your eCommerce store with FedEx Ship Manager. Integrating your store allows you to automatically import order details, including dimensions, into FedEx Ship Manager, saving you time and effort. FedEx Ship Manager offers integration with popular eCommerce platforms such as Shopify, WooCommerce, Magento, and more.

Comparison of Dimension Entry Process Across Different Shipping Carriers

FedEx is just one of several shipping carriers available, and each may have its own unique process for entering dimensions. It's essential to research and compare the dimension entry process across different carriers to find the best solution for your business needs.

That concludes our comprehensive guide on how to use FedEx Ship Manager to enter dimensions. By following the steps outlined in this article and avoiding common mistakes, you can ensure accurate dimension entry, leading to smooth and successful shipments every time.

Revolutionize your parcel shipping strategy.

Get a free analysis