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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

June 1, 2023
10 Customer Retention Facts You Need to Know

Enhance your business through customer retention strategies. Discover how loyalty programs, personalized experiences, and CRM systems boost brand reputation, increase profits, and drive long-term success.

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June 1, 2023
Exploring the Costs of Customer Retention vs Acquisition

Explore customer retention vs acquisition costs and strategic approaches to maximize ROI. Enhance loyalty and lifetime value while balancing your business growth effectively.

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June 1, 2023
Unlocking the Power of Customer Retention Data Analytics

Unlock customer retention data analytics to enhance brand loyalty and profitability. Explore essential metrics, effective strategies, and advanced tools that personalize customer experiences and drive sustained business growth.

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June 1, 2023
Using a Customer Retention CRM to Increase Customer Loyalty

Boost customer loyalty and drive business growth with a Customer Retention CRM. Personalize interactions, improve engagement, and use data-driven insights to foster lasting relationships and enhance profitability.

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June 1, 2023
Become a Customer Retention Agent and Improve Your Company's Retention Rate

Boost your business by mastering customer retention strategies. Learn how retention agents, personalized experiences, and CRM systems foster loyalty, reduce costs, and drive long-term success.

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June 1, 2023
Strategies for Improving Customer Retention in Banking

Discover why customer retention is crucial in banking. Explore cost-effective strategies like exceptional service, personalized products, loyalty programs, and data analytics to build lasting loyalty and drive business growth.

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June 1, 2023
Understanding Ecommerce Retention Metrics to Improve Customer Loyalty

Enhance your ecommerce business by understanding key retention metrics like CLV, repeat purchase rate, and customer retention rate. Discover strategies to boost customer loyalty and increase lifetime value.

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June 1, 2023
Creating a Customer Retention Chart: A Step-by-Step Guide

Create effective customer retention charts with our step-by-step guide. Discover key metrics and strategies to boost loyalty, drive sustainable growth, and ensure your business success.

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June 1, 2023
Understanding the Cost of Customer Retention: Examples and Strategies

Customer retention drives business success and profitability. Discover cost-effective strategies to enhance loyalty, reduce churn, and maximize customer lifetime value, ensuring sustainable growth and long-term revenue.

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June 1, 2023
Crafting an Effective Customer Retention Questionnaire

Boost your business growth with effective customer retention questionnaires. Learn to gather valuable feedback, enhance satisfaction, and build lasting loyalty through strategic survey design and insightful data analysis.

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