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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

June 3, 2023
Demystifying Out for Delivery Status in E-commerce Shipping

Discover how the 'Out for Delivery' status in e-commerce boosts customer satisfaction. Learn strategies to optimize last mile delivery for reliable and efficient shipping.

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June 3, 2023
How to Handle Damaged or Lost Packages as a Retailer

Learn effective strategies to manage damaged or lost packages, safeguarding your retail reputation and customer satisfaction. Discover prevention tips and how Lateshipment.com can streamline your shipping process.

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June 3, 2023
Maximizing Customer Satisfaction with Post-Purchase Interactions

Enhance customer satisfaction and retain brand loyalty through effective post-purchase interactions. Explore personalized communications, exceptional service, and social media engagement strategies to maximize retention and drive business growth.

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June 3, 2023
Avoiding Oversize Charges: Tips for Reducing Shipping Costs

Discover essential tips to reduce shipping costs by avoiding oversize charges. Learn how to optimize packaging and minimize large package surcharges with carriers like UPS and FedEx for your business.

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June 3, 2023
Efficient Order Management Tips for E-commerce Businesses

Discover efficient order management tips for e-commerce businesses. Streamline operations, automate workflows, optimize shipping, and leverage data-driven strategies to enhance customer satisfaction and drive success.

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June 3, 2023
The Impact of Storytelling in Business: Must-Listen Podcasts for eCommerce Retailers

Discover how storytelling boosts business by building emotional connections and brand loyalty. Explore essential podcasts for eCommerce retailers to harness powerful narratives and drive growth effectively.

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June 3, 2023
How to Provide Outstanding Post-Purchase Customer Support: 7 Proven Strategies

Enhance your post-purchase customer experience with personalized communication, automated chats, and omnichannel support. Foster loyalty and satisfaction by swiftly resolving issues and empowering customers with self-service order tracking and returns.

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June 3, 2023
Boost Your Online Retail Store with These Must-Have Features for Engaging with Your Audience

Enhance your online retail store with essential features like interactive chat, customer reviews, product comparisons, and Zoom meeting strategies. Engage your audience effectively to drive sales and build loyalty.

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June 3, 2023
Simplifying Your Refurbished Product Returns Management

Streamline refurbished product returns with clear policies, automated systems, and data analytics. Enhance customer satisfaction and optimize inventory for better business operations.

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June 3, 2023
Top Tips for Improving Shipping Carrier Performance and Timely Deliveries in E-commerce

Boost your e-commerce success with top tips for enhancing shipping carrier performance and ensuring timely deliveries. Improve customer satisfaction and loyalty through efficient delivery strategies and reliable shipping partners.

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