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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

May 25, 2023
How to Implement Live Chat and Customer Support Tools for Improved Customer Service

In today’s digital landscape, robust live chat and customer support tools are essential for business success. They enhance customer satisfaction, reduce costs, provide valuable insights, and boost sales. By selecting the right tools and following best practices, businesses can deliver exceptional service, foster loyalty, and stay competitive in a rapidly growing market.

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May 25, 2023
Creating and Managing Product Categories: A Step-by-Step Guide

Product categories are essential for e-commerce success, organizing products and enhancing user experience. Well-structured categories improve navigation, boost SEO, and increase customer satisfaction by 20%. Understanding your target audience and utilizing analytics ensure categories meet customer needs. Effective categorization drives sales, fosters loyalty, and gives your online store a competitive edge.

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May 25, 2023
Managing GDPR and Other Data Privacy Regulations: A Comprehensive Guide

Navigate GDPR and data privacy with our comprehensive guide. Discover key principles like data minimization and transparency, understand the global impact on businesses, and learn essential compliance steps. From implementing robust security measures to appointing a Data Protection Officer, ensure your business protects personal data, builds customer trust, and avoids hefty penalties. Safeguard your data today.

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May 25, 2023
How to Set Up Multi-Currency and Multi-Language Options

Unlock global growth by implementing multi-currency and multi-language options on your e-commerce site. Enhance customer trust, boost conversions, and expand your market reach with our comprehensive guide. Learn actionable steps, best practices, and how to avoid common pitfalls to create a seamless, localized shopping experience that drives sales and fosters customer loyalty worldwide.

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May 25, 2023
How to Create Loyalty Programs That Drive Customer Retention

Boost customer retention and drive business growth with effective loyalty programs. This comprehensive guide explores essential strategies for designing and implementing programs that resonate with your audience, promote repeat business, and enhance satisfaction. Learn to leverage customer insights, avoid common pitfalls, and apply best practices from successful case studies to foster long-term loyalty and strengthen your brand’s connection with customers.

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May 25, 2023
How to Effectively Manage Affiliate Programs

Master affiliate program management to grow your online business. This comprehensive guide covers key strategies such as selecting and retaining the right affiliates, setting clear goals, using effective management software, providing quality marketing materials, tracking performance, and optimizing for ROI. Overcome common challenges and implement best practices to maximize revenue and expand your brand’s reach.

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May 25, 2023
How to Build a Successful Subscription-Based Service

Explore the subscription-based business model, offering continuous access through recurring fees. Discover its benefits like predictable revenue and customer loyalty, alongside challenges such as high initial costs and churn. Learn to identify your target audience, create unique value propositions, develop effective marketing strategies, manage pricing, and optimize customer support for sustainable, long-term growth.

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May 25, 2023
Implementing Virtual and Augmented Reality Experiences: A Guide

Discover how Virtual and Augmented Reality are revolutionizing businesses by enhancing customer engagement, reducing costs, and setting companies apart. Explore the latest trends, benefits, and challenges of VR/AR adoption. Learn strategies for selecting the right technologies, creating inclusive experiences, and integrating these innovative solutions to drive success in today’s competitive landscape.

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May 25, 2023
Creating Mobile Apps for E-Commerce: A Comprehensive Guide

Unlock the potential of your e-commerce business with our comprehensive guide to creating mobile apps. Discover why mobile apps are essential, explore key benefits like enhanced user experience and personalized engagement, and learn essential development strategies. From choosing the right platform to implementing secure payments, this guide equips you to design an app that captivates customers and drives sales.

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May 25, 2023
How to Set Up Product Feeds for Advertising Platforms

Unlock advertising success with effective product feeds! This guide covers everything from defining product feeds, choosing between XML and CSV formats, to creating and optimizing them for platforms like Google and Facebook. Learn best practices, ensure compliance, avoid common pitfalls, and enhance performance through monitoring and integration. Boost your brand visibility and drive sales today.

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