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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

May 25, 2023
How to Implement Retargeting and Remarketing Strategies for Maximum Results

Discover how to implement powerful retargeting and remarketing strategies to transform potential customers into loyal buyers. This comprehensive guide covers essential differences, benefits like increased brand visibility and higher conversion rates, and step-by-step methods to identify your audience, create compelling ads, and optimize campaigns for maximum ROI. Elevate your digital marketing efforts today.

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May 25, 2023
Creating Effective Abandoned Cart Recovery Email Campaigns

Boost your e-commerce revenue with effective abandoned cart recovery email campaigns. Learn to recover lost sales by sending personalized, timely emails with compelling subject lines and clear calls-to-action. Utilize customer behavior insights, offer incentives, leverage social proof, optimize timing, and conduct A/B testing. Enhance customer loyalty and drive long-term business growth.

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May 25, 2023
How to Build Product Recommendation Engines for Increased Sales

Product recommendation engines are vital for e-commerce success, boosting sales and enhancing customer satisfaction through personalized suggestions. This article guides you on building effective engines by exploring collaborative, content-based, and hybrid filtering, selecting the right algorithms, optimizing data collection, and seamlessly integrating with your platform. Learn best practices and see real-world examples to elevate your business.

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May 25, 2023
How to Implement Cross-Selling and Upselling Strategies for Maximum Profit

Boost your business revenue with effective cross-selling and upselling strategies. Learn how to offer complementary or premium products to enhance sales and customer satisfaction. Discover best practices, leverage technology like CRM and AI, and measure success with key metrics. Explore case studies from Amazon and Starbucks to implement these techniques for sustainable growth and loyal customers.

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May 25, 2023
Managing Dropshipping and Print-on-Demand Services: A Comprehensive Guide

Discover how dropshipping and print-on-demand services revolutionize online retail by expanding product offerings without inventory hassles. Learn their benefits, including reduced overhead, scalability, and customization. Explore best practices for selecting reliable partners, managing products, enhancing customer experience, and effective marketing strategies. Avoid common pitfalls to thrive in the competitive e-commerce landscape.

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May 25, 2023
Creating User-Generated Content Platforms: A Guide for Businesses

User-generated content (UGC) platforms are vital for modern businesses, enhancing customer engagement and building brand loyalty. With 92% of consumers trusting peer recommendations, UGC fosters authentic interactions and provides social proof. Additionally, it boosts SEO and attracts new customers. By selecting the right platform and actively managing content, businesses can create a loyal, thriving community.

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May 25, 2023
Strategies for Managing Stock and Inventory Levels Across Multiple Locations

Effective multi-location inventory management is crucial for minimizing losses, boosting efficiency, and ensuring customer satisfaction. This blog explores key strategies such as optimizing stock levels with real-time data, leveraging advanced technology, standardizing processes, enhancing communication, and utilizing data analytics. Overcome common challenges and implement best practices to streamline your inventory across all sites.

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May 25, 2023
How to Set Up Order Tracking and Delivery Notifications

In today’s e-commerce landscape, reliable order tracking and timely delivery notifications are vital for customer satisfaction and trust. With over 80% of consumers valuing real-time tracking, businesses leverage email, SMS, and push updates to enhance transparency, reduce errors, and build loyalty. Implementing robust tracking systems ensures seamless operations and drives repeat business.

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May 25, 2023
How Building Chatbots Can Improve Customer Support

Explore how building chatbots transforms customer support by providing instant, 24/7 assistance, cutting costs, and boosting efficiency. Understand different chatbot types, their impact on customer satisfaction, and steps to develop customized, intelligent bots. Dive into successful case studies and future AI trends shaping exceptional customer service experiences.

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May 25, 2023
Implementing Voice Search and Voice Shopping: A Comprehensive Guide

Stay competitive with our comprehensive guide on implementing voice search and voice shopping. Learn how to enhance customer engagement, improve SEO, and integrate voice assistants like Alexa and Google Assistant into your e-commerce strategy. Discover optimization best practices, platform selection tips, and success metrics to thrive in the rapidly growing voice technology landscape.

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