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Anthony Robinson

Founder & CEO of ShipScience
Anthony Robinson is the CEO of ShipScience, a pioneering company dedicated to helping e-commerce leaders optimize their shipping decisions, reduce costs, and automate tedious shipping processes. With a Bachelor of Science in Economics from Stanford University, Anthony brings over two decades of expertise in logistics, business development, and operational efficiency to the table.

In 2003, Anthony founded Relectric.com, the first online marketplace for aftermarket industrial electrical parts. Managing logistics for Relectric.com as it scaled to over seven figures in UPS spend provided him with firsthand experience in overcoming complex shipping challenges. This invaluable experience ignited his passion for solving logistics problems and seamlessly transitioned into the creation of ShipScience in 2018.

Since founding ShipScience, Anthony has empowered numerous e-commerce businesses to navigate the complexities of parcel shipping through data-driven insights and innovative solutions. His leadership extends beyond ShipScience, having co-founded and exited Robly.com and served on advisory boards at Ciye and RESA Power, showcasing his commitment to driving corporate growth and enhancing operational strategies.  In 2023, Robinson authored the book Ship Smarter to help scaling businesses manage their logistics challenges.

Anthony is passionate about leveraging technology to streamline supply chains and improve customer experiences in the last mile. When he’s not strategizing shipping solutions, he enjoys connecting with industry leaders, exploring the latest trends in e-commerce and logistics, and spending quality time with his family.

Connect with Anthony on LinkedIn to learn more about his work and insights on optimizing shipping for e-commerce businesses.

Articles by Anthony:

May 27, 2023
The Top 10 Tools for Ecommerce Businesses

Discover the top 10 essential tools every ecommerce business needs in 2024 to thrive. From robust platforms like Shopify and WooCommerce to advanced inventory management, secure payment gateways, and powerful CRM systems, this guide provides in-depth insights and comparisons. Optimize your operations, enhance customer experience, and drive sustainable growth with the right technology stack.

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May 27, 2023
5 Money Saving Tips for Business Owners: How to Cut Costs and Maximize Profits

Maximize your business profits with these 15 money-saving tips. Identify overspending, create effective budgets, negotiate with vendors, implement energy-saving measures, utilize cost-effective marketing, outsource non-core functions, and leverage technology. Additionally, monitor cash flow, foster a savings culture, take advantage of tax deductions, and continuously improve processes to ensure long-term financial success and operational efficiency.

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May 27, 2023
6 Ways to Create a Stellar Post-Purchase Experience

A stellar post-purchase experience is crucial in e-commerce, driving customer loyalty and repeat business. By implementing personalized communications, streamlined returns, and engaging social media strategies, brands can differentiate themselves and foster long-term relationships. Additionally, effective loyalty programs and exceptional packaging enhance satisfaction, encouraging customers to advocate and choose your brand over competitors.

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May 27, 2023
Everything You Need to Know About Order Fulfillment

Order fulfillment is vital for e-commerce success, covering processing, inventory management, picking, packing, and shipping. Efficient fulfillment enhances customer satisfaction and loyalty by ensuring prompt, accurate deliveries. Embracing automation, advanced warehousing, and technologies like AI and robotics streamlines operations, reduces costs, and meets the demands of the growing $6.54 trillion global market.

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May 27, 2023
Understanding Internet Sales Tax for Beginners

Internet sales tax is the tax states collect on online purchases, determined by the buyer’s location. Enabled by the 2018 Wayfair decision, it levels the playing field between online and brick-and-mortar retailers, generates billions in revenue, and funds essential services. Compliance requires understanding diverse state laws and employing effective tax management tools.

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May 27, 2023
How to Create a Product Page That Converts: A Step-by-Step Guide

Boost your ecommerce success with our step-by-step guide to creating high-converting product pages. Learn essential strategies like crafting compelling descriptions, optimizing visuals, understanding your audience, incorporating trust signals, and streamlining the checkout process. Discover innovative tactics and tools to enhance user experience and drive sales, turning visitors into loyal customers.

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May 27, 2023
Understanding Shipping Delays: What to Expect and What to Do

Shipping delays frustrate online shoppers due to logistics issues, adverse weather, customs regulations, and global events like COVID-19. This comprehensive guide delves into these challenges and offers effective strategies such as shipment tracking, clear communication, and advanced planning. Learn how businesses and consumers can navigate and mitigate delays to ensure timely deliveries and maintain customer satisfaction.

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May 27, 2023
How to Connect With Your Ecommerce Demographic: A Step-by-Step Guide

Unlock ecommerce success by deeply understanding your audience. Identify customer demographics and shopping behaviors through market research and analytics. Develop detailed buyer personas and a compelling value proposition to differentiate your brand. Build trust with genuine reviews and secure transactions. Implement effective content, social media, and personalized strategies while providing exceptional customer service and continuously analyzing data to drive growth and satisfaction.

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May 27, 2023
How to Keep Free Shipping Affordable for Your Online Business

Offering free shipping is essential for online retailers to attract and retain customers, enhance loyalty, and reduce cart abandonment. It drives sales and provides a competitive advantage, though it may affect profit margins. Effective strategies include managing shipping costs, optimizing packaging, setting minimum order values, and clear policy communication. Balancing customer expectations with profitability ensures sustainable business growth.

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May 27, 2023
How to Get Started Selling on Amazon: A Step-by-Step Guide

Kickstart your online business with our comprehensive step-by-step guide to selling on Amazon. Explore Amazon’s vast customer base, streamlined fulfillment services, and valuable data insights. Learn to set up your seller account, conduct effective product research, optimize listings, manage inventory, implement competitive pricing and advertising strategies, enhance customer service, avoid common mistakes, and successfully scale your Amazon business.

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