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Parcel Data Platform

Your single source of parcel truth

Eliminate data silos.   Standardize tracking, invoices, claims, and orders into one system—so Ops, Finance, CX, and IT work from the same facts. Power analytics, audit trails, and downstream systems via APIs and webhooks.
View API Documentation
A diagram showing a package above a database, with icons for tracking, invoices, claims, and orders. Below, the database connects to operations, finance, customer experience, and IT icons.
Integrated with popular parcel carriers including:

Connect what you already use. Even if it's home-grown.

Seamlessly sync with your existing tools and systems - no need to rip and replace.

Carriers

UPS
Billing + Tracking + Claims
USPS
Billing + Tracking (Claims Jan '26)
OnTrac
Billing + Tracking (Claims Q2 '26)
Jitsu
Billing + Tracking (Claims TBD '26)
FedEx
Billing + Tracking + Claims
DHL Express
Billing + Tracking (Claims Jan '26)
DHL E-Commerce
Billing + Tracking (Claims TBD '26)
Veho
Billing + Tracking (Claims TBD '26)

Platforms & Shipping Tech

Shopify (Shopify+)
Order details for claims evidence
BigCommerce
Order details for claims evidence
Magento
Order details for claims evidence
SFTP
Push + Pull files on a schedule
ShipStation
Labels/shipments to enrich claims
EasyPost
Labels/shipments to enrich claims
Extensiv
Labels/shipments to enrich claims
API
Orders, shipments, claims, more

One model for parcel operations.

We normalize disparate inputs into a clear, unified system-of-record—so every downstream system and report speaks the same language.
Order
order id, items, value, description, shipment id
Shipment
shipment id, carrier, service, label, tracking id
TrackingEvent
time, code, location, events, proof-of-delivery
Claim
type, status, amount, deadlines, evidence, refs
CarrierPLD
tracking id, amount, invoice, origin, service, dims
ClaimPayout
paid amount, paid date, payout id, linked claim

Goodbye spreadsheets. Hello unified parcel data.

Shipping speed, cost and performance data from across your entire network—combined with tools and automations designed to remove the guesswork from your parcel operations. 
Real-time access to critical, actionable parcel KPIs
Drill-down into shipping speed, cost, performance reports
Filter reports by carrier, service, lane, origin, customer & more
Proactive alerts keep critical issues at the top of your to-do list
Integrated toolkit to help you make better, data-backed decisions
Explore Analytics & Monitoring
Dashboard displaying shipment analytics including total shipments, spend, cost per package, surcharges, impacted shipments, and a bar graph of recent shipments by service type from January to September 2025.

APIs and webhooks for your stack.

Read and write parcel data with stable endpoints; subscribe to events to keep ERP/GL, BI, and helpdesk in sync.

What's Included

REST APIs for Orders, Shipments, TrackingEvents, Claims, Payouts, InvoiceLines
Webhooks for claim created/updated, payout received, evidence requests
Auth & scopes: token-based auth; per-environment tokens; granular scopes
Rate limits & retries with idempotency keys
SDKs & examples in docs (curl/JS/Python)

Example endpoints

GET /v1/claims?status=approved
POST /v1/claims (tracking_id or order_id)
POST /v1/bulk/claims (mixed carriers)
GET /v1/payouts?from=2025-01-01
POST /v1/webhooks/subscriptions
View API Documentation

Enterprise-grade security, built in.

Security and compliance features trusted by leading enterprises
SOC-2 Compliant
Role-based access
SSO (SAML/OIDC)
Encryption at rest / in transit
Audit Logs & SIEM export

Answers to common questions.

We're constantly adding to our list of connectors.  A full list of pre-built connectors can be found on our Integrations page.  Even if your system isn't on the list (ex: homegrown systems), we can still interface with your data via SFTP, APIs and webhooks. (Features vary by carrier/service level—e.g., batch filing where supported.)
Yes, and Webhooks notify your systems on status changes.  Check our API docs for details.
Schema validation, field completeness checks, and full lineage on every record. Each claim has an immutable audit trail for evidence and status changes.
Not hard.  Most teams start with SFTP or use our pre-built connectors for Shopify/BigCommerce/ShipStation. We provide mapping templates and validate fields during onboarding.
Yes—CSV/Excel exports, scheduled deliveries, APIs, and webhooks. Many customers feed ERP/GL and data lakes from the platform.
Yes.  The data platform powers SimpleClaims. API usage and exports are included by default; enterprise options (e.g., SIEM export, residency) can be added when an Enterprise SOW is requested.
No—SimpleClaims complements insurance. We centralize carrier claims (loss/damage), prevent deadline/field misses, and produce clean evidence packs. If you use insurance, SimpleClaims still reduces effort and improves documentation quality.
Bulk uploads: no row limits; you can submit all carriers in one file. We validate per row so a single error doesn't reject the whole file. Batch filing: supported where the carrier supports it (e.g., FedEx); we'll show progress and any row‑level exceptions.

Ready to standardize your parcel data?

Join leading shippers who are recovering more, reconciling faster, and working from a single source of parcel truth.
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