Yes. ShipScience supports all major carriers (UPS, FedEx, USPS, DHL, and more) as well as regional carriers. You can connect multiple carrier accounts under a single ShipScience account.

While customers with a single billing account can be onboarded in <24 hours, most enterprise customers are live within 2-4 weeks. Our implementation team handles data onboarding, workflow configuration, and training. Complex implementations with custom integrations may take 4-6 weeks.

For ActiveAudit, our team can analyze your parcel volume and offer you a lower price than what we publish.  The more shipments you monitor, the lower your per-shipment rate. Contact sales for a custom quote based on your volume.

Not by default. For enterprise procurement, we can structure optional minimums/commitments while keeping fees outcome‑aligned. (Talk to Sales.)

Yes—paid pilots typically run 30–90 days. We stand up connectors (Shopify/BigCommerce/ShipStation/SFTP, UPS/FedEx/USPS, etc), enable SSO/RBAC, baseline KPIs (minutes/claim, on‑time %, approval %, claim‑to‑cash), and run live claims (auto + customer‑identified). We conclude with an executive readout and rollout plan.

The bundle includes full access to both SimpleClaims and ActiveAudit at a discounted combined rate. You get unified parcel data, cross-product analytics, priority support, and a dedicated success manager.

No—SimpleClaims complements insurance. We centralize carrier claims (loss/damage), prevent deadline/field misses, and produce clean evidence packs. If you use insurance, SimpleClaims still reduces effort and improves documentation quality.